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Customer Service
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PS28645 Requisition #
Thanks for your interest in the Director II, Customer Care (Bilingual Preferred) - PS28645 position. Unfortunately this position has been closed but you can search our 1,225 open jobs by clicking here.

Requires BA/BS; 9 years of professional/leadership experience; Medicare business operations experience, advanced strategic planning, organizational, managerial and leadership skills; or any equivalent combination of education and experience, which would provide an equivalent background

 

Preferred Experience/Skills:

-MA/MBA preferred

-Stars/CAHPS improvement experience

-Medicare Compliance experience

 

Successful candidates should have the following qualities:

  • Kindness, compassion, empathy and a profound desire to help people.
  • Ability to build relationships and influence others.
  • Motivate and encourage teams, while providing guidance and driving quality and superior customer service.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility.
  • Accountability and execution oriented.
  • Curious/challenges the status quo.
  • Analytical and problem solving skills.
  • Creativity and critical thinking skills.
  • Bilingual preferred: English and Spanish

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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Underwriting

Work alongside some of the most skilled actuarial professionals in the business. Our underwriting team has opportunities available in pre-sales, retention and iimplementation, risk analysis, life and disability underwriting, and medical evidence underwriting.

Anthem Underwriting associates collaborate with some of the most skilled actuarial professionals in the business. Join us as we apply advanced research and risk analysis to deliver solutions that positively impact lives of consumers .

  • Work across life and disability underwriting, pre-sales, retention and implementation, risk analysis and medical evidence underwriting
  • Combine out-of-the-box thinking and solid analytical skills to generate innovative, life-enhancing solutions
  • Partner with sales professionals to write profitable business that achieves enterprise-wide goals
  • Accurately assess risk and craft coverage plan proposals that meet the needs of both the Company and its members

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