🌎
This job posting isn't available in all website languages
📁
Information Technology
📅
PS23884 Requisition #

In 2017, Anthem established the Salesforce.com Center of Excellence (CoE) to leverage CRM capabilities and maximize the value of future investments by establishing an operating model to provide in-depth analysis of CRM trends, developing best practices that anticipate business needs, standardizing CRM processes to increase efficiency, reduce duplication, and drive consistent CRM Enablement experiences.  Fast forward to 2019 and consider these facts about Anthem’s Salesforce.com:


  • 100% agile
  • Supports 16 business units
  • Has over 300 associates and contractors
  • Leverages >100k Salesforce.com licenses across several platforms
  • Rapidly expanding to increase strategic advantage as well as CRM Enablement and adoption.


Anthem’s Saleforce.com CoE is developing a dedicated Solution Consulting team to assist in the development of strategy and advisory services.  The team will be comprised of innovators and problem solvers who apply their digital marketing, CRM and executive-level business acumen coupled with our proven Salesforce methodology to deliver comprehensive business and CRM engagement strategies that differentiate and win.


Here’s what you’ll be doing:


As a Salesforce Systems Analyst II or Senior level you will be responsible for defining and managing the scope of Business Systems projects.  You will also doing the do this:



  • Define functional, usability, reliability, performance and support requirements of a system.
  • Detail analysis of current and to be state of complex Salesforce configuration
  • Create and perform feature testing and determines environmental needs.
  • Provide the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
  • Partner with business, architecture and infrastructure and oversees all service levels to ensure business area satisfaction.
  • Define detail design components with high level architecture blueprints.
  • Coordinate integration activities to ensure successful implementation.
  • Ensure effective monitoring of systems.
  • Define development strategy, standards and support tools.
  • Proactively work with stakeholders to identify future system opportunities and enhancements.



Here is what we need from you:

 

  • Requires BA/BS in information systems or related field; 3 or more years related experience for Systems Analyst Senior and 1 or more years of related experience for Systems Analyst II level; or any combination of education and experience, which would provide an equivalent background
  • 1+ years working within the Salesforce platform with a strong understanding of Salesforce related technical operations
  • A master at leveraging SFDC development and analysis tools and up-to-date experience with Lightning and the Salesforce Toolkit.
  • Sales/Service/Marketing clouds, Console, Profiles, Permission Sets, Views, Chatter, Metadata, Services, APIs, Reporting/Dashboards/Analytics, Integrations preferred
  • Experience implementing and supporting AppExchange apps integration
  • Proven System Analysis experience working on an Agile project (scrum, sprints, user stories, etc)
  • Demonstrated experience writing User Stories
  • JIRA experience or equivalent software (required)
  • Experience working with Vlocity a plus
  • Salesforce certification nice to have : Administrator ADM-201, Sales Cloud Consultant

 

 This position will be located in one of the following office locations:

Atlanta, GA; Richmond, VA; Norfolk, VA; Indianapolis, IN; Mason, OH 

 

 

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers

 

An Equal Opportunity Employer/Disability/Veteran

Previous Job Searches

Activity Feed

28881
Job shares through Anthem, Inc.
Nagaraj Srinivasachar referred the Data Architect Exec Advisor position. 3 days ago
Sharath Chander Rao Gandra referred the Salesforce Systems Analyst II or Sr - PS23884 position. 4 days ago
sudhakar bodapati referred the Dir II Technology position. 4 days ago
Crystal Hunter referred the Implementation Support Specialist I - New York, NY (office-based)- PS25554 position. 5 days ago
Dhruti Majmudar referred the Analyst Sr/Consultant-Remote near multiple locations-PS24624 position. Aug 09, 2019

Similar Listings

United States

📁 Information Technology

Requisition #: PS23877

United States

📁 Information Technology

Requisition #: PS24014

United States

📁 Information Technology

Requisition #: PS3934

Your education. Our inspiration.

This is a brilliant combination. This is where people united with passion and a purpose can make a huge impact. This is Anthem, where innovation is the force that will drive the future of health care.

So what drives you? If it’s the desire to build a career where the work you affects millions, you’re in the right place. Take what you’ve learned to the next level, combine your knowledge with our experience, expertise and resources; and start changing peoples’ lives.

Anthem is one of Fortune magazine’s Most Admired Companies, has a wealth of opportunities for students and graduates who are ready to make a difference.

Find An Internship

Student Programs

Ready to build a career where you make a difference and impact millions of lives? Review our undergraduate and graduate internship programs where you can combine your knowledge, experience and expertise in a growing industry.

Build your career, or even start it through our undergraduate and graduate internships that help us identify future leaders. We’re transforming our industry and here’s the chance to be a part of it.

 

MBA Program

What drives you? For MBA candidates our leadership development program is an opportunity to apply your academic and professional experience in pursuit of a rewarding and challenging career with one of Fortune magazine’s most admired companies.

Anthem is transforming healthcare for millions as one of the nation’s leading health benefit companies. We are working to not just navigate the changes in the health care market but lead. By leading we can build on our commitment to make a lasting, positive difference for our consumers, care providers, and communities.

Learn More

 

Your Questions, Answered

You have to be at least 18 years of age (unless part of an approved/sponsored program) and currently enrolled in an accredited US college or university. For actuarial students, sitting for or having at least one exam completed by the time your interview is an advantage.

Visit our main page and search internships – apply via APPLY link on the specific opportunity.

We offer internships that are 3 months, 6 months and part-time during the school year. Our opportunities are based on business needs and student availability.

We are delighted to get to know you! Our team participates in various on-campus events throughout the year and from time to time hosts meetings in our offices. The fastest way to see where you stand in the application process is to log into our system to check your status.

Because internships are temporary positions, the only benefits offered at this time are access to our onsite fitness facilities, and the ability to contribute to a 401k. We do, however, offer opportunities to get connected, and be mentored through our various ARGs (Associate Resource Groups).