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Outreach & Education Representative *Future Opportunity* Indianapolis, IN

Public Affairs/Communications
0140083 Requisition #
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Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
**This posting is for future hiring. **
The Outreach & Education Representative will be responsible for developing and maintaining positive relations between providers, third party administrators, trade/professional Associations and the Centers for Medicare/Medicare Services (CMS) or DOD delivery system. Primary duties may include, but are not limited to:
  • Researches and resolves Medicare or Tricare operational issues.
  • Works with all Medicare or Tricare operational departments to address provider grievances and service and educational issues.
  • Provides education and training to providers regarding Medicare or Tricare regulations, program transmittals, change requests, and joint signature memorandums via face-to-face and web-based training platforms.
  • Utilizes comprehensive knowledge of some Medicare or Tricare coverage issues, medical coding, and general knowledge of CMS or DHA claims processing systems.
  • Identifies and selects potential providers to participate in CMS or DHA guided focus groups, Medicare/Tricare advisory panels etc.
  • Requires a BA/BS; 3 years of Medicare or Tricare Contract experience; 2 years of experience in adult learning or instructional design theory training; or any combination of education and experience, which would provide an equivalent background.
  • Certified medical coder preferred.
  • Some travel required.


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.

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Your education. Our inspiration.

This is a brilliant combination. This is where people united with passion and a purpose can make a huge impact. This is Anthem, where innovation is the force that will drive the future of health care.

So what drives you? If it’s the desire to build a career where the work you affects millions, you’re in the right place. Take what you’ve learned to the next level, combine your knowledge with our experience, expertise and resources; and start changing peoples’ lives.

Anthem is one of Fortune magazine’s Most Admired Companies, has a wealth of opportunities for students and graduates who are ready to make a difference.

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Student Programs

Ready to build a career where you make a difference and impact millions of lives? Review our undergraduate and graduate internship programs where you can combine your knowledge, experience and expertise in a growing industry.

Build your career, or even start it through our undergraduate and graduate internships that help us identify future leaders. We’re transforming our industry and here’s the chance to be a part of it.


Your Questions, Answered

You have to be at least 18 years of age (unless part of an approved/sponsored program) and currently enrolled in an accredited US college or university. For actuarial students, sitting for or having at least one exam completed by the time your interview is an advantage.

Visit our main page and search internships – apply via APPLY link on the specific opportunity.

We offer internships that are 3 months, 6 months and part-time during the school year. Our opportunities are based on business needs and student availability.

We are delighted to get to know you! Our team participates in various on-campus events throughout the year and from time to time hosts meetings in our offices. The fastest way to see where you stand in the application process is to log into our system to check your status.

Because internships are temporary positions, the only benefits offered at this time are access to our onsite fitness facilities, and the ability to contribute to a 401k. We do, however, offer opportunities to get connected, and be mentored through our various ARGs (Associate Resource Groups).