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Customer Service
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PS28645 Requisition #
Thanks for your interest in the Director II, Customer Care (Bilingual Preferred) - PS28645 position. Unfortunately this position has been closed but you can search our 1,264 open jobs by clicking here.

Requires BA/BS; 9 years of professional/leadership experience; Medicare business operations experience, advanced strategic planning, organizational, managerial and leadership skills; or any equivalent combination of education and experience, which would provide an equivalent background

 

Preferred Experience/Skills:

-MA/MBA preferred

-Stars/CAHPS improvement experience

-Medicare Compliance experience

 

Successful candidates should have the following qualities:

  • Kindness, compassion, empathy and a profound desire to help people.
  • Ability to build relationships and influence others.
  • Motivate and encourage teams, while providing guidance and driving quality and superior customer service.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility.
  • Accountability and execution oriented.
  • Curious/challenges the status quo.
  • Analytical and problem solving skills.
  • Creativity and critical thinking skills.
  • Bilingual preferred: English and Spanish

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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Your education. Our inspiration.

This is a brilliant combination. This is where people united with passion and a purpose can make a huge impact. This is Anthem, where innovation is the force that will drive the future of health care.

So what drives you? If it's the desire to build a career where your work can affect the lives of millions, you're in the right place. Take what you’ve learned to the next level, combine your knowledge with our experience, expertise and resources; and start changing peoples’ lives.

Anthem is one of Fortune magazine’s Most Admired Companies, has a wealth of opportunities for students and graduates who are ready to make a difference.

Find An Internship

Student Programs

Ready to build a career where you make a difference and impact millions of lives? Review our undergraduate and graduate internship programs where you can combine your knowledge, experience and expertise in a growing industry.

Build your career, or even start it through our undergraduate and graduate internships that help us identify future leaders. We’re transforming our industry and here’s the chance to be a part of it.

 

Anthem Strategic Consulting

What drives you? For our Anthem Internal Consulting Practice, Anthem Strategic Consulting (ASC), it's an opportunity to address Anthem’s most significant business priorities, growth objectives and long-term strategy through an internal consulting practice that integrates rigorous external business acumen coupled with insider Anthem institutional perspective and knowledge.

As one of the nation's leading health benefit companies, Anthem is transforming healthcare for millions. We are navigating the changes in the healthcare market and building on our commitment to make a lasting, positive difference for our consumers, care providers, and communities.

Learn More

 

Your Questions, Answered

You have to be at least 18 years of age (unless part of an approved/sponsored program) and currently enrolled in an accredited US college or university. For actuarial students, sitting for or having at least one exam completed by the time your interview is an advantage.

Visit our main page and search internships – apply via APPLY link on the specific opportunity.

We offer internships that are 3 months, 6 months and part-time during the school year. Our opportunities are based on business needs and student availability.

We are delighted to get to know you! Our team participates in various on-campus events throughout the year and from time to time hosts meetings in our offices. The fastest way to see where you stand in the application process is to log into our system to check your status.

Because internships are temporary positions, the only benefits offered at this time are access to our onsite fitness facilities, and the ability to contribute to a 401k. We do, however, offer opportunities to get connected, and be mentored through our various ARGs (Associate Resource Groups).