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Information Technology
PS24056 Requisition #
Thanks for your interest in the Developer Sr position. Unfortunately this position has been closed but you can search our 993 open jobs by clicking here.
Requires an BA/BS degree in related field or technical institute training; 5 or more years related experience; multi-platform
experience, and expert level experience with business and technical applications; or any combination of education and
experience, which would provide an equivalent background. Incumbent should also have the ability to mentor others, and
provide troubleshooting support. Multi database and/or multi language preferred.
• Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework,
Genesys Outbound Contact Center, Genesys GVP, URS, Genesys HA architecture, Chat and Email Routing.
• Experience in developing routing strategy and IVR application with Genesys composer
• Strong, broad, experience with Enterprise advanced converged communication & VoIP / IP Telephony systems
• Strong experience including installation/configuration and/or development of Genesys CTI platform
• HA architecture, Voice Routing, Multi-Channel Routing.
• Knowledge and experience of Genesys SIP Server.
• Genesys Certification
• Genesys Data Mart, Infomart, Interactive Insights, CCPulse, Stat Server, Interactive Insights.
• Effective problem solving skills, the ability to analyze and resolve application and business problems of high complexity
• Willingness to learn and meet challenges
• Ability to effectively communicate with clients and end users
• Ability to manage multiple, deadline-driven priorities
• Strong demonstrated background in following ongoing technology innovations in technology and customer
• Knowledge and experience with Avaya ACD (EAS), CMS, Vectoring, Variables deployed on Avaya’s Communication
Manager Platform is preferred but not required.
• Experience with Healthcare industry

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Your education. Our inspiration.

This is a brilliant combination. This is where people united with passion and a purpose can make a huge impact. This is Anthem, where innovation is the force that will drive the future of health care.

So what drives you? If it's the desire to build a career where your work can affect the lives of millions, you're in the right place. Take what you’ve learned to the next level, combine your knowledge with our experience, expertise and resources; and start changing peoples’ lives.

Anthem is one of Fortune magazine’s Most Admired Companies, has a wealth of opportunities for students and graduates who are ready to make a difference.

Find An Internship

Student Programs

Ready to build a career where you make a difference and impact millions of lives? Review our undergraduate and graduate internship programs where you can combine your knowledge, experience and expertise in a growing industry.

Build your career, or even start it through our undergraduate and graduate internships that help us identify future leaders. We’re transforming our industry and here’s the chance to be a part of it.


Anthem Strategic Consulting

What drives you? For our Anthem Internal Consulting Practice, Anthem Strategic Consulting (ASC), it's an opportunity to address Anthem’s most significant business priorities, growth objectives and long-term strategy through an internal consulting practice that integrates rigorous external business acumen coupled with insider Anthem institutional perspective and knowledge.

As one of the nation's leading health benefit companies, Anthem is transforming healthcare for millions. We are navigating the changes in the healthcare market and building on our commitment to make a lasting, positive difference for our consumers, care providers, and communities.

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Your Questions, Answered

You have to be at least 18 years of age (unless part of an approved/sponsored program) and currently enrolled in an accredited US college or university. For actuarial students, sitting for or having at least one exam completed by the time your interview is an advantage.

Visit our main page and search internships – apply via APPLY link on the specific opportunity.

We offer internships that are 3 months, 6 months and part-time during the school year. Our opportunities are based on business needs and student availability.

We are delighted to get to know you! Our team participates in various on-campus events throughout the year and from time to time hosts meetings in our offices. The fastest way to see where you stand in the application process is to log into our system to check your status.

Because internships are temporary positions, the only benefits offered at this time are access to our onsite fitness facilities, and the ability to contribute to a 401k. We do, however, offer opportunities to get connected, and be mentored through our various ARGs (Associate Resource Groups).