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Director Workforce Management - Service Experience - PS14016

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Reporting & Data Analysis
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PS14016 Requisition #
Thanks for your interest in the Director Workforce Management - Service Experience - PS14016 position. Unfortunately this position has been closed but you can search our 844 open jobs by clicking here.
  • Requires a BS/BA in business, statistics or a related field; 5+ years direct management in workforce management, minimum 5 years  of service center experience; or any combination of education and experience, which would provide an equivalent background.
  • Experience in Agile, Six Sigma or Lean process capabilities preferred. 
  • Ability to manage multiple, complex, ongoing tasks and projects.
  • Some travel may be required.
 
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Operations

Apply your problem-solving skills and work on enterprise-level projects with cross-functional teams.

Operations professionals at Anthem:

  • Drive greater consistency, standardization and constant improvement of our business processes and technology platforms
  • Contribute to our goal of reducing health disparities between different segments of the population by working to optimize processes that increase health care affordability and transparency
  • Leverage advanced technology to continually offer associates and members new ways to connect and share information related to their health and health benefits

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