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Customer Care Rep I or II | Cerritos, CA | Job ID: PS10834

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Customer Service
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PS10834 Requisition #
Thanks for your interest in the Customer Care Rep I or II | Cerritos, CA | Job ID: PS10834 position. Unfortunately this position has been closed but you can search our 751 open jobs by clicking here.
What qualifications do I need to have? 
  • Excited and passionate about helping solve problems - you don’t need to have a healthcare background to apply 
  • Be curious about our members needs with a sincere satisfaction in providing high level of service 
  • A strong communicator with good listening and computer skills and the ability to be empathetic and helpful. 
  • Easy to work with and a positive attitude toward resolving different challenges throughout the day 
  • Enthusiasm to work with customers on complex issues and a desire to finding resolutions 
  • At least 6 months experience working in call center environment
  • Previous customer service experience 
  • Bilingual (Spanish) preferred 

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As one of America’s largest health benefits companies, we at Anthem have a profound appreciation for service. Our organization proudly supports our nation’s active, reserve and veteran military service members and their spouses.

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