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Customer Care Representative I (Weekend Shift / Fri., Sat. Sun. 12-hour shifts / 3:00pm - 3:30am) - Atlanta, GA (Remote) - PS17789

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Customer Service
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PS17789 Requisition #
Thanks for your interest in the Customer Care Representative I (Weekend Shift / Fri., Sat. Sun. 12-hour shifts / 3:00pm - 3:30am) - Atlanta, GA (Remote) - PS17789 position. Unfortunately this position has been closed but you can search our 1,196 open jobs by clicking here.
Qualifications Needed:
  • No previous healthcare experience is needed, we will set you up for success with extensive work specific training.  Previous call center experience is a plus!
  • Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being easy to work with and having a positive attitude 
  • A passion for serving others, and willingness to learn the heath-care industry
  • Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
  • Must exemplify Anthem Values: Accountable, Trustworthy, Caring, Innovate, Easy to Do Business With
  • Ability to work 12 hour shifts from home between the hours of 3:00pm - 3:30am EST Friday, Saturday and Sunday

What Does Anthem Have to Offer You?
  • Quarterly incentive bonus plan based on performance 
  • Competitive annual increases based on performance.  
  • Potential for promotion within 9 months.    
  • Opportunities for overtime.
  • Special recognition awards
  • Employee Discount Program
  • Career path opportunities.  Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
  • Get your Bachelor’s degree paid for in full or additional tuition reimbursement.
  • Work/Life Balance
  • Free Parking (Denver: RTD Transit Reimbursement)*
  • Free Onsite Fitness Facility*
  • Onsite Fresh Market or Cafeteria*
  • Affordable Health Insurance, Dental, Vision and Basic Life
  • 401k match to help you plan for the future
  • Paid Time Off
  • Volunteer Time Off

*only certain facilities

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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Medical

Drive the future of health care, by helping to improve health outcomes and consumers' quality of life.

Build upon your clinical skills and experience opportunities for advancement while enjoying a more balanced way of life. Join us and help improve health outcomes and consumers' quality of life.

Medical associates at Anthem:

  • Work collaboratively within our team of exceptional nurses, physicians and pharmacists
  • Support the company's various business units in the development of innovative benefit designs that promote transparency, stability and affordability
  • Show initiative and make key decisions with the potential to influence patient outcomes and positively impact peoples' lives
  • Communicate effectively with associates at all levels of the company, fostering teamwork, while promoting corporate financial viability, stability and leadership
  • Ensure members get the support they need before, during and after their medical procedures, while helping to maintain exceptional quality control at every stage of the consumer journey

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