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Customer Service
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PS28645 Requisition #
Thanks for your interest in the Director II, Customer Care (Bilingual Preferred) - PS28645 position. Unfortunately this position has been closed but you can search our 1,264 open jobs by clicking here.

Requires BA/BS; 9 years of professional/leadership experience; Medicare business operations experience, advanced strategic planning, organizational, managerial and leadership skills; or any equivalent combination of education and experience, which would provide an equivalent background

 

Preferred Experience/Skills:

-MA/MBA preferred

-Stars/CAHPS improvement experience

-Medicare Compliance experience

 

Successful candidates should have the following qualities:

  • Kindness, compassion, empathy and a profound desire to help people.
  • Ability to build relationships and influence others.
  • Motivate and encourage teams, while providing guidance and driving quality and superior customer service.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility.
  • Accountability and execution oriented.
  • Curious/challenges the status quo.
  • Analytical and problem solving skills.
  • Creativity and critical thinking skills.
  • Bilingual preferred: English and Spanish

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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Frequently Asked Questions

We accept online applications via our "Apply" link at the bottom of specific position. Our online application may vary in type of questions depending on the role. Once this is completed, you will receive an email confirmation regarding your application.

After you apply online, you will receive an email confirmation regarding your application. Our recruiters update the status of your application as soon as information is available. You can check the status of your application by logging back into the system.

We have multiple opportunities that can be work-at-home; to find these positions search "remote" on the main page.

If you have any questions regarding your application status, you can always check the status of your application by logging into the system. Feel free to follow us on our social media channels, as well.

For more information regarding our temporary or contract opportunities at Anthem visit here.

Anthem, Inc. is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email Human Resources at ability@icareerhelp.com for further assistance.