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Dir II Technology - Atlanta GA - PS28905

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Information Technology
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PS28905 Requisition #

This position will be located in Atlanta GA.  


Your innovation. Our impact. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority.  Here, you’ll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care.
 
This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company.


The Director II of Technology will manage the applications within the commercial claims tower.  The Director will interact closely with internal business leadership, external business partners as well as external vendors.  The Director must be a strategic thinker, with the ability to envision future state and communicate that vision to the delivery teams and senior leadership. The Director must be able to execute on the defined vision.  The Director must be able to manage the transformation of the business and transformation of the technology that will help leapfrog our business.  The Director must have extensive financial acumen with what-if analysis skills as well as Anthem’s annual budget process.

 

Responsible for leading and managing direction of information system and programming activities. Directs multiple work functions or major projects/programs with broad scope and strategic business impact.

 
Primary duties may include, but are not limited to:
  • Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.
  • Develops Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.
  • Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility).
  • Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.
  • Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.
  • Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis.
  • Plans and executes annual projects while maintaining profit and loss (P&L) responsibility.
  • Establishes and maintains collaborative relationships with key business partners.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.
  • Lead and manage all aspects of the software development lifecycle (SDLC) and move the delivery of work using Agile methodology.
  • Determine the optimal short term and long-term staffing plan by role and by quarter.  Utilize associate subject matter experts to achieve maximum output.  Analyze multiple vendors for the resources with the most systems expertise and cost efficiencies.  Partner with global in house center to maximize the delivery with quality from the GIC.
  • Provides overall strategic analysis and direction to senior management.
  • Develop Program and Project level financial forecast and budget projections on a quarterly basis.
  • Conduct performance evaluations, make hiring and termination decisions, and handle disciplinary action in collaboration with the Human Resources Department.
  • Deliver on strategy to clear legacy platforms of all lines of business (Commercial and Government)
  • Establish business objectives and integrate operational plans.
  • Negotiate the resolution of intra-organizational issues in the balanced best interests of the business.
  • Travel up to 25%.
  • Lead and manage all aspects of the software development lifecycle (SDLC) associated with platform migrations. 

Qualifications:
  • Requires BA/BS in Computer Science or related field; 8+ years of IT management experience, broad knowledge of the function/area being managed, ability to manage multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background.
  • Experience, expertise and/or specific certification may be required.
  • Health insurance industry experience is a must. Experience in blue plans are preferred. 
  • Good oral and written communication skills are critical.
  • MBA preferred.


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com An Equal Opportunity Employer/Disability/Veteran

 

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Be Part of an Inclusive Culture

Workforce Diversity

At Anthem Inc., we believe that having a diverse workforce is critical to innovation and to addressing the needs of the diverse customers and communities we serve. Women make up 76% of our workforce and 63% of all management roles. People of color represent 43% of our workforce and 29% of management. More about the breakout of our workforce in Anthem Corporate Responsibility.

Workforce Recruitment

Our commitment to improving access to affordable care while simplifying the health care experience for consumers requires the best talent, passion, broad insight and experience, and an innovative mindset.

We partner with external organizations, colleges and universities, and our nine associate resource groups to recruit, retain, and develop a workforce that reflects the communities we serve -- and to implement best practices to offer an inclusive environment for all. Our partnerships include: UNCF, United States Business Leadership Network (USBLN); National Association on Disability (NOD), Amerigroup National Advisory Board; Easter Seals; Job Accommodation Network (JAN); MindShift; VeteranRecruiting; HirePurpose; Hiring Our Heroes; Military Spouse Corporate Career Network; Out & Equal; Hispanic Association on Corporate Responsibility (HACR); Diversity Best Practices, among many others.

Associate Resource Groups

Our nine Associate Resource Groups (ARGs) include associates from all areas of the organization, multiple locations and a wide-range of experiences and backgrounds. The groups encourage diversity of perspectives and insight and help put the passion of our associates into action in order to make a real difference for our consumers and the communities we serve. Our ARGs help tackle business issues, participate in community programs, and facilitate opportunities for education, development, and networking. ARGs are open to all Anthem associates.

  • ABLE: Disability Inclusion Network
  • ACE Asians Committed to Excellence
  • APEX African American Professional Exchange
  • HYPE Healthcare Your Professional Exchange
  • PRIDE Promoting Respect, Individuality, Diversity and Equality
  • SOMOS Hispanic ARG
  • VOA Veterans of Anthem
  • W@VE Working @ Anthem in a Virtual Environment
  • WIN Women’s Inspired Network

LGBTQ inclusion – SAFE Space and Gender Transition Guidelines

We are proud to be recognized by the HRC among the Best Places to Work for LGBTQ Equality by obtaining a perfect score in the Corporate Equality Index. Our PRIDE ARG helps us identify and implement best practices and programs such as the Anthem Safe Space Program, the Gender Inclusion and Transition Guidelines, and Transgender Training for customer-facing associates. This ARG also helped create “Building an LGBT –Friendly Practice”, an online training module that we offer to all health care providers.

People with Disabilities

We have a strong commitment to the employment of people with disabilities and partner closely with external organizations and our ABLE ARG to nurture a culture and a physical environment that are both inclusive of associates as well as customers with disabilities. We have received the Leading Disability Employer Seal by NOD (2016-2017), a perfect score in the USBLN’s Disability Equality Index since 2016 and the Portlight “Getting It Right” Award in 2017 for our work in disaster preparedness and recovery for people with disabilities.

Veterans

It's important to us to offer our veterans opportunities to take their career in a new direction because we believe their spirit of service is essential to improving health care. Our VOA ARG partners with Talent Acquisition to maximize our ability to attract and retain veterans and their family members. The group also focuses on supporting our troops by sending care packages during the holidays and participating in events year-round. Learn more in our veterans’ page.

Unconscious Bias training

We train our leaders to make more informed and effective decisions by mitigating unconscious bias. There’s extensive research about the impact of unintended bias in decisions that affect people in the workplace so in 2017 we launched “Decide: The Neuroscience of Breaking Bias,” an eLearning experience that helps leaders identify, label and take action to minimize bias in order to build effective and inclusive teams.

Connect With Our Communities

Our associates are passionate about serving our members and giving back to the community and the company supports these efforts through several programs.

Year-round, Anthem associates give generously to health-related nonprofit organizations across the country through our Associate Giving Program, which offers a 50 percent match from the Anthem Foundation.

The Dollars for Doers program encourages year-round associate volunteerism—and helps associates’ commitment go even further by providing grants to eligible organizations where the volunteer service is completed. In 2017, our associates logged over 55,000 hours! To make it even easier to volunteer, associates can have up to eight hours of paid volunteer time off each year to be used to volunteer at qualified charities of their choice.

The Volunteer Recognition Program invites Anthem associates to share their volunteer stories or nominate their colleagues who volunteer in the community. Each quarter associates nominate and vote for a winner who exemplifies our value of Caring for Our Communities. The winner chooses an eligible charity to receive a special grant from the Anthem Foundation.

Learn more about how Anthem associates give back to their communities.

 
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