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Frequently Asked Questions

We want to make sure this page is relevant to you.

Hello! Below are some questions asked by our employees. Below are questions often asked by users like yourself. Below are questions asked by recruiters and admins.

What is your relationship to Anthem, Inc.?

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Learn more about making referrals: Watch our video.

Applying for Jobs

How do I apply?

Starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the homepage.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into Anthem, Inc."s careers site to fill out the remainder of your information.

What are Job Alerts and how do I sign up for them?

Stay up to date with the latest Anthem, Inc. jobs!

Social Sourcing sends Job Alerts emails to users who want to receive them. These alerts are sent according to your own selected frequency and include open jobs that you may be interested in depending upon the interests and locations you choose when signing up. Sign up to receive job alerts today. Here"s how:
1. Sign up at any time!

Not ready to apply, but want to hear about new Anthem, Inc. jobs? Sign up for job alerts by hitting "Sign Up for Job Alerts" on the homepage or, from a mobile device, on any job detail page.

2. Fill in your information.

Submit your full name, email address, and the job locations/categories that best fit your career interests.

Sharing Jobs

How do I refer my friend?

Referring your friends is easy with Social Sourcing!

In fact, there"s two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to your friend.

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job to Friend" on the job"s detail page. From there you can copy and paste your unique referral link into an email.

(the available social networks may be different than pictured)

How can I track my referral?

Tracking your referrals:

1. After sharing your unique referral link, your friend/contact will enter the site as a referral from you.

2. Once your referral starts their application, you will receive an email notification making you aware of their activity.

3. Within this notification you will be presented with the option to share your insight regarding the candidate. This endorsement will go to Anthem, Inc."s Talent Acquisition Team.

4. Should you wish to follow-up further on the applicant"s status, you will need to reach out to the appropriate Anthem, Inc. recruiter and/or hiring manager.

Can I upload my friend"s resume?

Uploading a Friend"s Resume:

You sure can! Each position on the Social Sourcing site has an "Upload Friend"s Resume" button. Clicking this will prompt a window to appear, requesting certain information about your friend. Fill that out, upload their resume, and submit.

Once you"ve done that, an application will be started on their behalf with you tagged as the referrer. They"ll receive an email allowing them to continue the process, while you"ll be able to endorse the candidate, providing more insight to recruiters.

What are the "Top Referrers"?

Social Sourcing Top Referrers:

How do I become a "Top Referrer"?

The simple answer is... recommend jobs!

Each Social Sourcing user is given a score based on their activity. Points are awarded for sharing links, generating clicks, and/or getting someone to apply.

To view your stats, check out your referral activity on the portal page.

What if I don"t want to be included in "Top Referrers"?

No worries, we understand.

Your privacy is important to us, and thus, any user can prevent their activity from being shown on the Social Sourcing site. To do so, access the "Privacy" section of your user settings.

By deselecting the option to publish, your information will no longer appear in the "Activity Feed" as well as the "Top Referrers" sections.

Applying for Jobs

Are employees able to apply?

Yes, and starting your application is easy!

Here are three quick steps to follow:
1. Find the job you want to apply for.

You may have already been directed straight to a job from a link sent by a friend. You can also search all job openings on the Social Sourcing site from the portal page.

2. Click "Apply for Job".

A window will pop up asking you to input your first name, last name, and email address. If you were referred, this will be denoted as well.

3. Start your application!

Fill in your full name and email address, and hit "Start Your Application". You"ll then be redirected into Anthem, Inc."s careers site to fill out the remainder of your information, and be treated as an internal candidate.

Can my friends receive Job Alerts?

Yes! Signing up for job alerts is quick and easy.

How can they sign up?

Your friends can simply click the "Sign Up for Job Alerts" button on the Social Sourcing homepage, or on any job page, and enter their information to start receiving alerts. Depending on the interests, locations, and frequency they select, we"ll start sending them emails with great jobs they might be interested in.

Will I still get credit if they apply later?

You sure will. Any link you share through the system is unique to your account. So, if your friend comes to the site as your referral and signs up for job alerts, they are still marked as your referral. If, months later, they apply from an alert they received and are hired - you"ll still get the credit!

Generating Referrals

Can I share with my networks, like regular employees?

Of course! Sharing is easy!

There are two ways to share:
1. Share at any time!

When logged in, you can copy the URL in your browser and paste it in a message to the potential candidate(s).

Additionally, any time you click a "Copy Link" button, it will generate a unique URL that will give you referral credit when you share it.

2. Share a specific job.

When logged in, click "Recommend Job" on the job"s detail page. From there you can copy and paste your unique referral link into an email.

(the available social networks may be different than pictured)

What are the different campaigns and how can I use them?

All campaigns can be accessed from the "Promote Jobs" section at the top.
The campaign types are:

1. Automated Referral Marketing (ARM)

This type of campaign is only available to Social Sourcing administrators.

ARM campaigns are created with a schedule so that once they are set up, they will be sent out automatically without having to trigger the message each time. These messages can utilise the Social Sourcing job-targeting algorithm or, alternatively, can have no jobs at all.

To create a new ARM campaign, click "Create" from the Promote Jobs page or directly in the ARM section.

2. Referrals On-Demand

This campaign type allows you to proactively market certain positions to a population chosen by you. Select your audience, the jobs to highlight, and send a message out to start generating referrals.

To create a new Referrals On-Demand campaign, click "Create" from the Promote Jobs page or directly in the Referrals On-Demand section.

3. Search and Message Your Talent Community

Take advantage of job seekers who have signed up for the Talent Community with a campaign that highlights jobs you would like them to apply to.

To create a new Talent Community campaign, click "Create" from the Promote Jobs page or directly in the Talent Community section.

Tracking & Analytics

Can I receive notifications about my jobs?

Sure! Star your jobs to receive notifications.

Starring Jobs:

Only need to see the jobs you"re responsible for? Star them!

By starring jobs, you"ll receive notifications when activity occurs on them. You can also filter directly to them when on the site.

Automatic Job Starring:

If you send a Recruiter Campaign from your account, the Social Sourcing system will automatically star the jobs you selected for that message. Therefore, you will be alerted immediately of any activity happening on those jobs.

How can I see all activity from Social Sourcing?

Check out everything happening on the site from the "Analytics" section at the top:

Overview

Get a high-level view of all activity occurring, and adjust the date range to fit your needs.

Here you can see metrics related to job shares, apply starts, job views, emails sent, population size, and social network presence.

Emails

View a log of all the messages sent through the Social Sourcing system.

Each sent message has its own set of metrics, detailing the open rates and click-through rates the email received. You can also preview any of the messages sent in the past.

Job Shares

Every time a job is shared through the system, it is tracked in the "Job Shares" section.

Here you can view the details around each recommendation and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer. Once you have the results you want, you can download a report of the data to Excel.

Apply Starts

Every time an application is started through the system, it is tracked in the "Apply Starts" section.

Here you can view the details around each started application and use filters on the left-hand side to refine your results. Search by name if you"d like to find an individual referrer or candidate. Once you have the results you want, you can download a report of the data to Excel.

Social Sourcing Accounts

How can I create an account?

Set up your Social Sourcing account!

Signing up is quick and easy. Here"s how:
1. Click "Sign up" at any time.

Begin the registration process by clicking "Sign up" at the top right of any page.

2. Fill in your information.

Simply fill in the registration form with your full name and email address. Once you"ve defined your relationship to the company (employee, alumni, other), click "Sign up".

3. Register!

After successfully registering you will automatically be logged in, allowing you to utilise the full functionality of the Social Sourcing site. Enjoy!

Contact Us

You can reach out to HR with any questions you have about the Social Sourcing product.

Please note that Anthem, Inc.'s Recruitment Department sets all policies related to your Referral Program. If you are a current or former employee of Anthem, Inc., we suggest that you direct all policy-related questions to HR.

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Our associates are the heart of who we are. Every day, they work to make health care simpler, more accessible, and more affordable for the diverse communities we serve. We like to say at Anthem that every person counts and all perspectives matter. We work every day to make that a reality by fostering an inclusive culture – based on mutual respect and genuine appreciation.

We believe that our differences and similarities combined with a common purpose are the pillars of a rich and cohesive network of individuals who infuse new thinking, deeper insight, and broader perspectives to everything we do.

This makes us stronger as an organization and a great place for associates to collaborate, develop, and grow while improving the lives of the consumers, care providers and communities we serve.

– Tracy Edmonds

VP Diversity & Inclusion and Chief Diversity Officer

Be Part of an Inclusive Culture

Workforce Diversity

At Anthem Inc., we believe that having a diverse workforce is critical to innovation and to addressing the needs of the diverse customers and communities we serve. Women make up 76% of our workforce and 63% of all management roles. People of color represent 43% of our workforce and 29% of management. More about the breakout of our workforce in Anthem Corporate Responsibility.

Workforce Recruitment

Our commitment to improving access to affordable care while simplifying the health care experience for consumers requires the best talent, passion, broad insight and experience, and an innovative mindset.

We partner with external organizations, colleges and universities, and our nine associate resource groups to recruit, retain, and develop a workforce that reflects the communities we serve -- and to implement best practices to offer an inclusive environment for all. Our partnerships include: UNCF, United States Business Leadership Network (USBLN); National Association on Disability (NOD), Amerigroup National Advisory Board; Easter Seals; Job Accommodation Network (JAN); MindShift; VeteranRecruiting; HirePurpose; Hiring Our Heroes; Military Spouse Corporate Career Network; Out & Equal; Hispanic Association on Corporate Responsibility (HACR); Diversity Best Practices, among many others.

Associate Resource Groups

Our nine Associate Resource Groups (ARGs) include associates from all areas of the organization, multiple locations and a wide-range of experiences and backgrounds. The groups encourage diversity of perspectives and insight and help put the passion of our associates into action in order to make a real difference for our consumers and the communities we serve. Our ARGs help tackle business issues, participate in community programs, and facilitate opportunities for education, development, and networking. ARGs are open to all Anthem associates.

  • ABLE: Disability Inclusion Network Abilities Beyond Limited Expectations
  • ACE Asians Committed to Excellence
  • APEX African American Professional Exchange
  • HYPE Healthcare Your Professional Exchange
  • PRIDE Promoting Respect, Individuality, Diversity and Equality
  • SOMOS Hispanic ARG
  • VOA Veterans of Anthem
  • W@VE Working @ Anthem in a Virtual Environment
  • WIN Women’s Inspired Network

LGBTQ inclusion – SAFE Space and Gender Transition Guidelines

We are proud to be recognized by the HRC among the Best Places to Work for LGBTQ Equality by obtaining a perfect score in the Corporate Equality Index. Our PRIDE ARG helps us identify and implement best practices and programs such as the Anthem Safe Space Program, the Gender Inclusion and Transition Guidelines, and Transgender Training for customer-facing associates. This ARG also helped create “Building an LGBT –Friendly Practice”, an online training module that we offer to all health care providers.

People with Disabilities

We have a strong commitment to the employment of people with disabilities and partner closely with external organizations and our ABLE ARG to nurture a culture and a physical environment that are both inclusive of associates as well as customers with disabilities. We have received the Leading Disability Employer Seal by NOD (2016-2017), a perfect score in the USBLN’s Disability Equality Index since 2016 and the Portlight “Getting It Right” Award in 2017 for our work in disaster preparedness and recovery for people with disabilities.

Veterans

It's important to us to offer our veterans opportunities to take their career in a new direction because we believe their spirit of service is essential to improving health care. Our VOA ARG partners with Talent Acquisition to maximize our ability to attract and retain veterans and their family members. The group also focuses on supporting our troops by sending care packages during the holidays and participating in events year-round. Learn more in our veterans’ page.

Unconscious Bias training

We train our leaders to make more informed and effective decisions by mitigating unconscious bias. There’s extensive research about the impact of unintended bias in decisions that affect people in the workplace so in 2017 we launched “Decide: The Neuroscience of Breaking Bias,” an eLearning experience that helps leaders identify, label and take action to minimize bias in order to build effective and inclusive teams.

Connect With Our Communities

Our associates are passionate about serving our members and giving back to the community and the company supports these efforts through several programs.

Year-round, Anthem associates give generously to health-related nonprofit organizations across the country through our Associate Giving Program, which offers a 50 percent match from the Anthem Foundation.

The Dollars for Doers program encourages year-round associate volunteerism—and helps associates’ commitment go even further by providing grants to eligible organizations where the volunteer service is completed. In 2017, our associates logged over 55,000 hours! To make it even easier to volunteer, associates can have up to eight hours of paid volunteer time off each year to be used to volunteer at qualified charities of their choice.

The Volunteer Recognition Program invites Anthem associates to share their volunteer stories or nominate their colleagues who volunteer in the community. Each quarter associates nominate and vote for a winner who exemplifies our value of Caring for Our Communities. The winner chooses an eligible charity to receive a special grant from the Anthem Foundation.

Learn more about how Anthem associates give back to their communities.

 
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