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Information Technology
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PS23884 Requisition #
Thanks for your interest in the Salesforce Systems Analyst II or Sr - PS23884 position. Unfortunately this position has been closed but you can search our 1,360 open jobs by clicking here.

Here is what we need from you:

 

  • Requires BA/BS in information systems or related field; 3 or more years related experience for Systems Analyst Senior and 1 or more years of related experience for Systems Analyst II level; or any combination of education and experience, which would provide an equivalent background
  • 1+ years working within the Salesforce platform with a strong understanding of Salesforce related technical operations
  • A master at leveraging SFDC development and analysis tools and up-to-date experience with Lightning and the Salesforce Toolkit.
  • Sales/Service/Marketing clouds, Console, Profiles, Permission Sets, Views, Chatter, Metadata, Services, APIs, Reporting/Dashboards/Analytics, Integrations preferred
  • Experience implementing and supporting AppExchange apps integration
  • Proven System Analysis experience working on an Agile project (scrum, sprints, user stories, etc)
  • Demonstrated experience writing User Stories
  • JIRA experience or equivalent software (required)
  • Experience working with Vlocity a plus
  • Salesforce certification nice to have : Administrator ADM-201, Sales Cloud Consultant

 

 This position will be located in one of the following office locations:

Atlanta, GA; Richmond, VA; Norfolk, VA; Indianapolis, IN; Mason, OH 

 

 

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers

 

An Equal Opportunity Employer/Disability/Veteran

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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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