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Mgr II Technology - PEGA - PS19881

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Information Technology
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PS19881 Requisition #
Thanks for your interest in the Mgr II Technology - PEGA - PS19881 position. Unfortunately this position has been closed but you can search our 1,141 open jobs by clicking here.

Requires a BA/BS in Computer Science, Business Administration, Management Information Systems, or related field; 5+ years of experience leading project teams, application software development, maintenance or implementation and support, including 3+ years of management experience; or any combination of education and experience, which would provide an equivalent background.

 

Extensive experience in design, development and deployment of Pega PRPC is required.
Experience in the installation of PRPC V6.1 SP2 or higher & CPMHC framework is an asset.
Working knowledge of Voice Response Unit Computer Telephony Interface (CTI) application is an asset.
Experience in Pega Integration with IVR and Telecom systems is an asset.
Experience in the following languages required: Pega PRPC, SQL and UML.
Experience with Oracle 10g/9i or MS SQL Server 2005, 2008 or higher databases is required.
Comprehensive knowledge of core IT apps, systems and interrelationship among them.
Demonstrate extensive knowledge of analysis techniques and standards and set analysis standards.
Able to identify root causes of problems.  Demonstrate the ability to develop & implement solutions for the causes identified.
Understand & consider the relationship between processes & data structures.
Demonstrates thought leadership in a development discipline or toolset.
Demonstrate a moderate to comprehensive understanding of supported applications & all interdependencies (OS, network, server, workstations etc).
Demonstrate knowledge of the strategic alignment of IT solutions with business objectives.
Experience with Windows 2000/2003/XP/7 & Windows NT operating systems
Leadership experience with GIC model experience in mid-to-large teams

  

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com An Equal Opportunity Employer/Disability/Veteran

 

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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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