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Medical
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PS24764 Requisition #
Thanks for your interest in the Manager I, Healthcare Management Services - North Carolina (within 90 min drive of Cary) Remote PS24764 position. Unfortunately this position has been closed but you can search our 1,213 open jobs by clicking here.
  • North Carolina residency is required.
  • Requires a BA/BS with a Healthcare concentration; MSN, MPH, MPA, MSW or MBA preferred.  
  • Current active unrestricted RN, LCSW, LPC, LMHC, LSW, LMFT, PA or other accepted license (as allowed by applicable state laws), and any other state or federal requirements that may apply, is required. 
  • 3+ years of acute care clinical experience, or any combination of education and experience, which would provide an equivalent background, is required.
  • 5+ years of Healthcare Management experience is required.  
  • Case Management experience is required (telephonic preferred).
  • Utilization Management experience is required.
  • Behavioral Health experience is preferred.
  • Knowledge of Medicaid and/or Managed care is preferred.
  • Certified Case Manager Certification is preferred.
  • Requires strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. 
  • High level of proficiency MS Office (Word, Outlook, Excel) is required.
  • Knowledge of Maccess, Facets, Care Compass a plus.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers.
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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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