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Consumer Service Associate - Midland, GA - PS14418

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Customer Service
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PS14418 Requisition #
Thanks for your interest in the Consumer Service Associate - Midland, GA - PS14418 position. Unfortunately this position has been closed but you can search our 1,159 open jobs by clicking here.
  • Requires a high school diploma; 
  • 5+ years of experience in customer service, including excellent communication both verbal and written and problem solving skills; 
  • or any combination of education and experience, which would provide an equivalent background. 
  • BA/BS preferred. 
  • Experience in successful resolution of high level/sensitive customer service issues.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. 

EOE. M/F/Disability/Veteran.

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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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