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Lena Capps referred the Training Specialist - Any Anthem Location - PS23922 position. 5 days ago
Claudia Bamba referred the IT Quality Control Advisor - PS26068 position. Sep 11, 2019
Steven Myers referred the Developer II position. Sep 11, 2019
Afshan Ishtiaq referred the Program Manager - Central or Eastern Time zones-Remote Work Available-PS25904 position. Sep 03, 2019
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Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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