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Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our...

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Job shares through Anthem, Inc.
Shirley Banks referred the Director Clinical Programs - PS19620 position. 1 day ago
Belinda Massie referred the Dir II Technology/ IT Strategic Planning ( PS22015) position. May 16, 2019
Crystal James referred the T- SQL Developer I - PS14232 position. May 16, 2019
Crystal James referred the Intern Info Technology-Norfolk, VA- PS21371 position. May 16, 2019
Srinivas Vaddadi referred the Intern Info Technology-Atlanta-PS19410 position. May 14, 2019

Customer Care

Become the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide.

Customer care associates focus on becoming the ultimate consumer advocate. Share your expertise and help maximize the value of the tools and resources we provide. We're improving the consumer experience. Join us as we create a simpler, more affordable, more accessible healthcare system.

Customer care associates at Anthem:

  • Take ownership and resolve issues with care and concern
  • Act as an advocate for consumers by providing support and guidance of their anticipated needs, personal options and decisions
  • Show initiative and resourcefulness in solving problems and meeting consumer needs
  • Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed
  • Demonstrate empathy, exceptional written and verbal communication skills, and the ability to properly tailor assistance to a consumer's level of experience and knowledge

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