🌎
This job posting isn't available in all website languages
CAREERS ANTHEM TECHNOLOGY CENTERS ABOUT ANTHEM IT

Mgr II Clinical Field Ops, Indiana

📁
Medical
📅
PS27258 Requisition #
The use of this job is limited to the Aspire business unit. If you believe this to be the best match for your position, please consult with your Human Resources partner prior to using this job (HRBP should work with Compensation).
AnEqualOpportunityEmployer/Disability/Veteran
Aspire Health is the nation’s leading non-hospice community-based palliative care provider. Aspire specializes in providing an extra layer of support to patients facing a serious illness through an ambitious palliative care program focused on caring for patients in their homes and outpatient clinics. Aspire’s clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families. Our core values are Clinical Excellence, Compassion, Teamwork, and Going the Extra Mile!


Aspire’s Mgr. II Clinical Field Ops leads a team of palliative care clinicians that care for a chronically-ill and vulnerable population, primarily in the patients’ homes.

The Mgr. II Clinical Field Ops is responsible for providing day-to-day management of all clinical staff and ensuring the market achieves all clinical performance goals including hospitalization reductions, goals of care discussions and home visit metrics.

The Mgr. II Clinical Field Ops organizes weekly interdisciplinary team meetings and call schedules and oversees on-boarding, orientation, ongoing trainings, performance evaluations, and mentorship of palliative care clinicians.

Most importantly, the Mgr. II Clinical Field Ops will set the cultural tone, establishing a highly professional, dedicated team of palliative care clinicians, caring for the area’s most vulnerable patients.

The Mgr. II Clinical Field Ops also will work with the Vice President of Operations to build a working relationship with Aspire’s health plan partners and provide education and outreach to primary care and specialist physicians about Aspire’s service. 


  • Own responsibility for attaining clinical performance goals including hospitalization reduction, goals of care discussion, and home visit goals. 

  • Provide day-to-day oversight and management of all clinical staff in the market.

  • Lead professional development and education efforts for a growing team of palliative care clinicians (NP, PA, SW, RN) including supervising training, performing ride-along visits with staff, mentoring/coaching staff, and implementing performance improvement plans for team members as needed. 

  • Communicate performance feedback to palliative care clinicians regularly, including through twice annual performance reviews. 

  • Lead a weekly interdisciplinary team (IDT) meeting focused on creating a positive team culture, discussing high-risk patients, providing clinical education and discussing operational needs. 

  • Establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, support staff, and patients/familie

  • Assist with clinician recruitment, onboarding, and training. 

  • Assist the Vice President of Operations with education and outreach efforts to primary care physicians and specialists. 

  • Assist the Vice President of Operations with health plan communication and coordination. 

  • Assist the corporate clinical leadership team with development and implementation of new policies and processes. 

  • Make as-needed urgent visits to acutely ill patients (please refer to general direct patient care responsibilities).

Qualifications:


A successful candidate will have previous supervisory or management experience (Required). 

Previous experience in home care, hospice, palliative care, or geriatrics strongly preferred; other complex patient health care experience also beneficial. 

 

Licensure/Certification:

Must have or be eligible for appropriate APP licensure.  CPR certification (Required).  

DEA possession or eligibility (Required).

Must have reliable automobile, valid driver’s license and minimum state required liability auto insurance; APPs travel in personal vehicle with reimbursement for mileage

 

For Physician Assistant:

Graduate of a Physician Assistant program accredited by the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) (Required)

For Nurse Practitioner:

Graduate of an approved Nurse Practitioner program (Required)


Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. 

An Equal Opportunity Employer/Disability/Veteran.

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

New Jersey, United States

📁 Medical

Requisition #: PS24531

Missouri, United States

📁 Medical

Requisition #: PS26705

Indiana, United States

📁 Medical

Requisition #: PS22599

Agile

Join us in driving technology advancement that is fast-paced, nimble, and directed toward health care transformation that benefits our members and partners.

Find A Career

Architecture

Our goals for executing many large-scale technology projects aimed at reshaping health care rely on our architects’ expertise to build and maintain an expansive and complex database infrastructure.

Find A Career

Big Data/Data Warehousing

We’re doing meaningful work that positively impacts the future of health care by harnessing and maximizing our biggest asset—data—in innovative ways.

Find A Career

Database Administration

Our ambitious intent to elevate our health care technology offerings necessitates the involvement of database experts with diverse expertise and a keen attention to detail, as well as a firm grasp on the big picture of opportunity.

Find A Career

Development

We’re changing the future of health care by expanding our application portfolio across all lines of the business and delivering world-class software solutions.

Find A Career

Leadership

We require exceptional and inspirational talent to guide thoughtful ideation, execution, and direction on our quest to becoming a market leader for health care technology innovation.

Find A Career

Information Security

Our advanced approach to information security leverages state-of-the-art technologies and methodologies to evaluate and mitigate future risks with ease and efficiency.

Find A Career

Infrastructure and Operations

We thrive on the success of our operations teams that deliver, refine, and maintain an impressive and extensive service management platform for our entire technology ecosystem.

Find A Career

Innovation

We’re taking big risks to effect big wins in all areas of our health care business, and creative, entrepreneurial-like thinking is essential for propelling us to the next level.

Find A Career

Strategy & Planning

Our purpose is to change the future of health care through technology, and we need contributors with strong thought leadership and a sound, strategic vision to breed confidence and meaningful growth.

Find A Career

Systems Analyst/Quality Analyst

Technology support roles are at the cornerstone of our forward momentum in health care technology development, and we need team members committed to collaboration, agility, and superior customer service to promote our culture and our cause.

Find A Career

The Anthem Technology Centers

Atlanta, GA

There are five Anthem Technology Centers located in the U.S.—Atlanta, Indianapolis, Mason, Norfolk, and Richmond. A 2017 Best in Atlanta Real Estate Awards finalist, Anthem Technology Center Atlanta recently opened its brand new office in midtown, just steps from Tech Square and the Anthem Innovation Studio. The fresh and modern work environment boasts an open floorplan with a focus on flexibility, collaboration, and enjoyment and is home to a rapidly growing number of extremely talented IT professionals.

Watch our video

Why Choose Anthem IT?

How often do you get the chance to do something truly life-changing? If you work with us at Anthem, Inc. the answer is… every day. Our determination to drive the future of health care is ambitious, but so are our people.

Why is Anthem, Inc. a respected industry leader? Our standards are high – for the service we provide our members and the support we show for our family of associates. Every day, we answer the call – to do the right thing and to treat others with respect. This is the sense of purpose that leads Anthem, Inc. to thrive, and which will ensure our future success, and yours.