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Mgr II Clinical Field Ops, Indiana

PS27258 Requisition #
The use of this job is limited to the Aspire business unit. If you believe this to be the best match for your position, please consult with your Human Resources partner prior to using this job (HRBP should work with Compensation).
Aspire Health is the nation’s leading non-hospice community-based palliative care provider. Aspire specializes in providing an extra layer of support to patients facing a serious illness through an ambitious palliative care program focused on caring for patients in their homes and outpatient clinics. Aspire’s clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families. Our core values are Clinical Excellence, Compassion, Teamwork, and Going the Extra Mile!

Aspire’s Mgr. II Clinical Field Ops leads a team of palliative care clinicians that care for a chronically-ill and vulnerable population, primarily in the patients’ homes.

The Mgr. II Clinical Field Ops is responsible for providing day-to-day management of all clinical staff and ensuring the market achieves all clinical performance goals including hospitalization reductions, goals of care discussions and home visit metrics.

The Mgr. II Clinical Field Ops organizes weekly interdisciplinary team meetings and call schedules and oversees on-boarding, orientation, ongoing trainings, performance evaluations, and mentorship of palliative care clinicians.

Most importantly, the Mgr. II Clinical Field Ops will set the cultural tone, establishing a highly professional, dedicated team of palliative care clinicians, caring for the area’s most vulnerable patients.

The Mgr. II Clinical Field Ops also will work with the Vice President of Operations to build a working relationship with Aspire’s health plan partners and provide education and outreach to primary care and specialist physicians about Aspire’s service. 

  • Own responsibility for attaining clinical performance goals including hospitalization reduction, goals of care discussion, and home visit goals. 

  • Provide day-to-day oversight and management of all clinical staff in the market.

  • Lead professional development and education efforts for a growing team of palliative care clinicians (NP, PA, SW, RN) including supervising training, performing ride-along visits with staff, mentoring/coaching staff, and implementing performance improvement plans for team members as needed. 

  • Communicate performance feedback to palliative care clinicians regularly, including through twice annual performance reviews. 

  • Lead a weekly interdisciplinary team (IDT) meeting focused on creating a positive team culture, discussing high-risk patients, providing clinical education and discussing operational needs. 

  • Establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, support staff, and patients/familie

  • Assist with clinician recruitment, onboarding, and training. 

  • Assist the Vice President of Operations with education and outreach efforts to primary care physicians and specialists. 

  • Assist the Vice President of Operations with health plan communication and coordination. 

  • Assist the corporate clinical leadership team with development and implementation of new policies and processes. 

  • Make as-needed urgent visits to acutely ill patients (please refer to general direct patient care responsibilities).


A successful candidate will have previous supervisory or management experience (Required). 

Previous experience in home care, hospice, palliative care, or geriatrics strongly preferred; other complex patient health care experience also beneficial. 



Must have or be eligible for appropriate APP licensure.  CPR certification (Required).  

DEA possession or eligibility (Required).

Must have reliable automobile, valid driver’s license and minimum state required liability auto insurance; APPs travel in personal vehicle with reimbursement for mileage


For Physician Assistant:

Graduate of a Physician Assistant program accredited by the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) (Required)

For Nurse Practitioner:

Graduate of an approved Nurse Practitioner program (Required)

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. 

An Equal Opportunity Employer/Disability/Veteran.

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