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Customer Service
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PS28645 Requisition #
Thanks for your interest in the Director II, Customer Care (Bilingual Preferred) - PS28645 position. Unfortunately this position has been closed but you can search our 1,224 open jobs by clicking here.

Requires BA/BS; 9 years of professional/leadership experience; Medicare business operations experience, advanced strategic planning, organizational, managerial and leadership skills; or any equivalent combination of education and experience, which would provide an equivalent background

 

Preferred Experience/Skills:

-MA/MBA preferred

-Stars/CAHPS improvement experience

-Medicare Compliance experience

 

Successful candidates should have the following qualities:

  • Kindness, compassion, empathy and a profound desire to help people.
  • Ability to build relationships and influence others.
  • Motivate and encourage teams, while providing guidance and driving quality and superior customer service.
  • Excellent verbal and written communication skills.
  • Adaptability and flexibility.
  • Accountability and execution oriented.
  • Curious/challenges the status quo.
  • Analytical and problem solving skills.
  • Creativity and critical thinking skills.
  • Bilingual preferred: English and Spanish

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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Administrative and Business Support

Use your exceptional organizational and interpersonal skills to deliver consistent, quality performance that customers expect from Anthem.

Administrative or business support associates provide vital support and reliable communication to teams and individuals across the Company.

Facilitate the accurate, timely flow of information through an advanced understanding of our corporate structure and procedures. Join us and use your exceptional organizational and interpersonal skills to deliver consistent, quality performance that customers expect from Anthem.

Administrative associates at Anthem:

  • Communicate with associates at every level of the organization
  • Provide project support via continuous status, resource and deadline tracking
  • Participate in planning and contributing to the success of corporate events
  • Create detailed project status reports, databases and budget documents
  • Coordinate and facilitate corporate meetings and travel arrangements

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