Job Details

Documentation Analyst Senior – Seattle, WA – 137094

November 14, 2017


Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Documentation Analyst Senior – Seattle, WA

The Documentation Analyst Senior is responsible for researching and documenting more complex projects and work processes to ensure business continuity and consistency. Primary duties may include, but are not limited to:

  • Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues;

  • Makes recommendations for process changes and works with management to obtain sign-off and to implement;

  • Develops and updates flows and end-user documentation based on research and system changes;

  • Facilitates issues meetings;

  • Assists in managing intranet site by uploading procedures and maintaining a daily bulletin.

  • Provides support related to NCQA and State compliance improvement initiatives and events.

  • Assists with the development of documentation and other processes designed to assure NCQA compliance

  • Facilitates assigned Committee(s) for area of responsibility to include:

    • oversees the logistics of committee meetings, identifies issues and solves problems

    • Assists with the creation of agendas, prepares team leaders, etc. to ensure successful outcomes

    • Prepares minutes, assists with the committee calendars, collects reports for committee meetings; ensures reports and documents are submitted and approved timely;

    • Prepares the annual committee charters, updates committee member lists, maintains attendee email lists, emails reminders and meeting documents prior to meetings, maintains I-9s for members who receive a stipend, issues a new attendee welcome email/letter as appropriate

  • Ensure that accreditation specific materials are uploaded to member website; ensure that member newsletters postcards are emailed timely


  • Requires H.S. diploma; 3-5 years related experience, of which at least 2 should be in documentation; or any combination of education and experience, which would provide an equivalent background.
  • BA/BS preferred.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran.

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