Job Details

Behav Health EAP Consultant I, II, III – Denver, CO – 134277

Medical
CO-Denver
November 29, 2017

Description

Your Talent. Our Vision. At Anthem Blue Cross and Blue Shield, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Title: Behavioral Health / EAP Consultant I, II, III
Location – Denver, CO

** Please Note: This position may be filled at either the Consultant I, II or III Level. Manager will determine level based upon the skills and relative experience of selected candidate as indicated by qualifications listed **

Behavioral Health EAP Consultant I

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
  • Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
  • Manages Critical Incident Stress Debriefing requests.
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Behavioral Health EAP Consultant II

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
  • Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
  • Manages Critical Incident Stress Debriefing requests.
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
  • Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
  • Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Qualifications

Behavioral Health EAP Consultant I

  • Requires 3-5 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.
  • Current unrestricted Colorado license such as (but not limited to) LPC, LCSW, LMSW, Clinical Psychologist, RN, LMFT, or LMHC required.
  • Masters degree preferred.
  • Previous experiences in Case Management/Utilization Review preferred.
Behavioral Health EAP Consultant II
  • Requires 5-7 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background.
  • Current unrestricted Colorado license such as (but not limited to) LPC, LCSW, LMSW, Clinical Psychologist, RN, LMFT, or LMHC required.
  • Masters degree preferred.
  • Previous experiences in Case Management/Utilization Review preferred.

Must be able to work Monday-Friday between 5:30am and 6:15pm as well as some holidays.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2014 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at www.antheminc.com/careers. EOE. M/F/D/V.

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