Job Details

Network Management Representative I – Eagan, MN – 128620

Provider Network Management
MN-Eagan
October 12, 2017

Description

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health benefits companies and a Fortune Top 50 Company.

Network Management Representative I:
Provides comprehensive services to the provider community through researching more complex provider issues.

Primary duties may include, but are not limited to:
  • Serves as point of contact for other internal departments regarding provider issues that may impact provider satisfaction.
  • Researches and resolves the more complex provider issues and appeals for prompt resolution.
  • Provides assistance with policy creation and interpretation.
  • Assists providers with provider demographic changes as appropriate and ensures timely processing
  • Works directly with provider in verifying their demographic information in accordance with state’s mandates.

Qualifications

Requires a H.S. diploma;
3-5 years of customer service experience;
one year experience as a Network Representative;
or any combination of education and experience, which would provide an equivalent background.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.

*WARNING : Please beware of phishing scams that promote work-at-home opportunities and which may also pose as legitimate companies. Please be advised that an Anthem recruiter will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for a role with our company. All of our careers require that you first complete an online application.